What is Messenger bot?
A messenger bot is a piece of software that uses artificial intelligence (AI) to communicate with customers. Simply put, these bots understand what is being asked and can then formulate a response in a very human way. … Businesses know that they have to go where their customers are.
Why is Messenger bot?
On Facebook Messenger, bots can understand questions, provide automated responses, and perform tasks. And thanks to machine learning, they can also get “smarter” with each interaction, so they’re a bit like an intelligent digital assistant!